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2degrees Broadband

Broadband Compare Awards Best Customer Service

Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.4
Reliability 6.0
Speed 5.7
Support 5.1
Features 5.4
Value 4.9
Average from 80 reviews
Showing 1-5 of 80 items.
2020-02-18 07:13:55
Tarnia herewini 1.0
Found there sign up very decieving
2020-02-14 13:35:52
Jason 10.0
I have been with 2degrees on a Fiber connection for well over 5 years, i have read some of these reviews, reguarding the ACTUAL service and this they are unfair. I have never had loss of service, and i hold 3 broadband connections, they have been great, although i would love better hardware given the amount of devices we have connected today. Love my 950/450 connection, with backup power, i have never had an issue.
Static IP's, GB Speeds, NZ Help Desk
CNG (VPN does not work properly with this)
2020-01-06 01:38:07
Chrisi 1.0
The broadband connection isn't stable and continuously cuts out with constant router breakdowns and issues, along with poor range.
The speed slows down considerably when 2-3 devices are connected.
And their support agents either don't listen or update their notes for future issues.
Slow, unreliable connection, poor range, limited device use
2019-12-06 16:21:23
Scott Daniels 5.8
Internet speed not the best as we are rural.
Still able to watch Spark Sport on ADSL connection
Customer service great
2019-10-29 23:17:11
John Stewart 6.2
After using them for 5years,I got an account for over $170 because I went over my monthly limited data allowance the month before! I received no warning notification like I had in the past when it reached the 80 percent mark. The irony is that I was paying more for a 200gig plan than their unlimited plan, and they did not offer to update or change it
Reliable service
No customer loyalty
Showing 1-5 of 80 items.
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